{"id":13521,"date":"2024-03-20T16:44:23","date_gmt":"2024-03-20T15:44:23","guid":{"rendered":"https:\/\/helpcenter.blendee.com\/article\/how-to-export-unsubscribed-or-failed-newsletter-submissions\/"},"modified":"2024-03-20T16:44:23","modified_gmt":"2024-03-20T15:44:23","slug":"how-to-export-unsubscribed-or-failed-newsletter-submissions","status":"publish","type":"article","link":"https:\/\/helpcenter.streamwise.it\/en\/article\/how-to-export-unsubscribed-or-failed-newsletter-submissions\/","title":{"rendered":"How to Export Unsubscribed or Failed Newsletter Submissions"},"content":{"rendered":"\n<p>When we send a newsletter, it may happen that some users request to no longer receive our communications or that some email addresses, within our mailing lists, are incorrect.<\/p>\n\n<p>To export these lists, from the Blendee panel, simply move to <em>Direct marketing -&gt;<\/em> <em>Email-Marketing:<\/em><\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-05-alle-10.17.26.png\" data-lbwps-width=\"2670\" data-lbwps-height=\"500\" data-lbwps-srcsmall=\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-05-alle-10.17.26.png\"><img data-original=\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-05-alle-10.17.26.png\" alt=\"Blendee Exports Bounce List\" class=\"wp-image-9795\"\/><\/a><\/figure><\/div>\n<p>By selecting &#8220;manage&#8221; you can then proceed by clicking on the &#8220;Export&#8221; button and choosing from the List of Unsubscribed Users or List of Bounces (failed submissions).<\/p>\n\n<p>At this point, the platform will send the list, in CSV format, to the email address that requested it:<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2019\/06\/ok-esp.png\" data-lbwps-width=\"1050\" data-lbwps-height=\"714\" data-lbwps-srcsmall=\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2019\/06\/ok-esp.png\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"204\" src=\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2019\/06\/ok-esp-300x204.png\" alt=\"\" class=\"wp-image-7101\" srcset=\"https:\/\/helpcenter.streamwise.it\/wp-content\/uploads\/2019\/06\/ok-esp-300x204.png 300w, https:\/\/helpcenter.streamwise.it\/wp-content\/uploads\/2019\/06\/ok-esp-768x522.png 768w, https:\/\/helpcenter.streamwise.it\/wp-content\/uploads\/2019\/06\/ok-esp-1024x696.png 1024w, https:\/\/helpcenter.streamwise.it\/wp-content\/uploads\/2019\/06\/ok-esp.png 1050w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure><\/div>\n<p>In the export file of failed submissions you will find the fields: mail, tipo_bounce (Soft or Hard) and data_acquisizione.<\/p>\n\n<p>To learn more about bounces, here is the reference article <a href=\"https:\/\/helpcenter.blendee.com\/article\/cosa-sono-i-bounces\/\">\n  <em>&#8220;What are Bounces&#8221;<\/em>\n<\/a><\/p>\n<div class=\"wrap-post-useful post_useful_13521\">\n<p><div style=\"color: black; margin-bottom: 15px;\"><strong>Was this content useful?<\/strong><\/div><\/p>\n<p class=\"post_useful_success post_useful_success_13521\">Thanks for contributing!<\/p>\n<div class=\"post-useful-buttons post_useful_buttons_13521\">\n<a href=\"javascript:;\" style=\"border:0px;\" title=\"Yes\" class=\"post-useful-vote post-useful-vote-yes\" data-id=\"13521\" data-rate=\"1\">Yes<\/a>\n<a href=\"javascript:;\" style=\"border:0px;\" title=\"No\" class=\"post-useful-vote post-useful-vote-no\" data-id=\"13521\" data-rate=\"0\">No<\/a>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>When we send a newsletter, it may happen that some users request to no longer receive our communications or that some email addresses, within our mailing lists, are incorrect. To export these lists, from the Blendee panel, simply move to Direct marketing -&gt; Email-Marketing: By selecting &#8220;manage&#8221; you can then proceed by clicking on the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","format":"standard","article-category":[564,623],"article-tag":[594,588,751,750],"class_list":["post-13521","article","type-article","status-publish","format-standard","hentry","article-category-e-mail-marketing","article-category-users","article-tag-bounces-en","article-tag-email-campaigns","article-tag-how-to-export-unsubscribers","article-tag-unsubscribed"],"_links":{"self":[{"href":"https:\/\/helpcenter.streamwise.it\/en\/wp-json\/wp\/v2\/article\/13521"}],"collection":[{"href":"https:\/\/helpcenter.streamwise.it\/en\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/helpcenter.streamwise.it\/en\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.streamwise.it\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/helpcenter.streamwise.it\/en\/wp-json\/wp\/v2\/article\/13521\/revisions"}],"predecessor-version":[{"id":13525,"href":"https:\/\/helpcenter.streamwise.it\/en\/wp-json\/wp\/v2\/article\/13521\/revisions\/13525"}],"wp:attachment":[{"href":"https:\/\/helpcenter.streamwise.it\/en\/wp-json\/wp\/v2\/media?parent=13521"}],"wp:term":[{"taxonomy":"article-category","embeddable":true,"href":"https:\/\/helpcenter.streamwise.it\/en\/wp-json\/wp\/v2\/article-category?post=13521"},{"taxonomy":"article-tag","embeddable":true,"href":"https:\/\/helpcenter.streamwise.it\/en\/wp-json\/wp\/v2\/article-tag?post=13521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}