You can select from the following options:<\/p>\n\n
- \n
- Library Filter: <\/strong>With this option, you can retrieve a filter that you previously created and want to reuse.<\/li>\n\n\n\n
- New Filter: By<\/strong> selecting this option you will have the option to create a new filter according to your needs.<\/li>\n<\/ul>\n
\n![\"Blendee]()
<\/figure><\/div>\nSelecting New Filter will open a section where you will find the macro categories of filters that you can configure:<\/p>\n\n
- \n
- Demographics <\/strong>(learn more about Demographic Filters<\/a>)
- Behavioral<\/strong> (learn more about Behavioral Filters<\/a>)
- Real Time<\/strong> (to learn more about Real Time Filters<\/a>)
If, on the other hand, we choose “Library filter” in the menu, among the types of filter, the item will also appear:<\/p>\n\n
- \n
- Life Cycle<\/strong> (to learn more about Customer Life Cycle<\/a>)<\/li>\n<\/ul>\n\n
as well as the list of filters previously created by us.<\/p>\n\n
Subsequently, once we have clicked on “Confirm” we just have to select one of the macro categories that you are interested in configuring, set the condition by clicking on Add condition<\/strong> and finally click on Confirm <\/strong>or add other conditions.<\/p>\n\n
Filter with multiple conditions<\/strong><\/h2>\n\n
A filter can have multiple conditions within it, and they are linked through logical AND\/OR<\/strong> operations.<\/p>\n\n
Behavioral<\/strong> filters with multiple equal conditions will work via AND <\/strong>logic (see image below)
\n![\"\"](\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-30-alle-11.16.05-1024x464.png\")
<\/a><\/figure><\/div>\nDemographics <\/strong>filters with multiple equal conditions will work via OR <\/strong>logic (see image below).<\/strong><\/p>\n
\n![\"\"](\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-30-alle-11.17.37-1024x514.png\")
<\/a><\/figure><\/div>\nReal Time<\/strong> filters with different<\/strong> conditions will work in AND,<\/strong> while with the same<\/strong> conditions in OR.<\/strong><\/p>\n\n
![\"\"](\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-30-alle-11.22.33-1024x556.png\")
<\/figure>\n\n<\/p>\n\n
How do logical operators work?<\/strong><\/h2>\n\n
Conditions in AND<\/strong> analyze conditions with this schema: <\/p>\n\n
condizione1 & condizione2 = true\/false<\/em><\/code><\/pre>\n\nReturn true if all conditions are true<\/span><\/p>\n\n
condizione1 | condizione2 | condizione3 = true\/false<\/em><\/code><\/pre>\n\nReturn true if at least one condition is true<\/span><\/p>\n\n
Once created, the filter will be inserted into the segment configuration<\/p>\n
\n![\"Blendee](\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-30-alle-11.09.45-1024x220.png\")
<\/figure><\/div>\nIf you want to edit an existing filter, just click on the “Edit”<\/em> icon
![\"\"\/](\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2020\/07\/icona-modifica.png\")
<\/a>which is located to the right of the filter.![\"Blendee](\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-30-alle-11.11.09-1024x220.png\")
<\/figure>\n\nAt this point, a screen will open where you can change the values assigned to each filter being created.<\/p>\n\n
It is very important that you define the parameters of each filter in the way that best suits your type of business and the objectives you intend to achieve.<\/p>\n\n
Inside each filter container box, there are three indicative icons:<\/p>\n
\n![\"\"](\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-30-alle-10.20.45.png\")
<\/figure><\/div>\nIndicates that the filter can be used on the web channel<\/strong> (e.g.: Behavioural messages, recommendations and forms.)<\/p>\n
\n![\"\"](\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-30-alle-10.20.52.png\")
<\/figure><\/div>\nIndicates that the filter can be used in real-time triggers<\/strong>.<\/p>\n
\n![\"\"](\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-30-alle-10.20.56.png\")
<\/figure><\/div>\nIndicates that the filter can be used in schedulable triggers <\/strong>(Ex: Scheduled Trigger, Mail, and Campaign Manager)<\/p>\n\n
Suggestion:<\/em><\/p>\n\n
If, over time, you want to change the parameters of each filter, you can still do so; However, we do not recommend doing this frequently as it will be difficult for you to make considerations with respect to the historical behavior of this segment.<\/em><\/p>\n\n
Tips:<\/strong> If you haven’t already read it, we recommend reading the following article : Filters – glossary<\/a>
\nWas this content useful?<\/strong><\/div><\/p>\nThanks for contributing!<\/p>\n
- Behavioral<\/strong> (learn more about Behavioral Filters<\/a>)
- New Filter: By<\/strong> selecting this option you will have the option to create a new filter according to your needs.<\/li>\n<\/ul>\n
![\"Blendee](\"https:\/\/helpcenter.blendee.com\/wp-content\/uploads\/2016\/08\/Screenshot-2023-08-29-alle-12.12.24-1024x370.png\")
<\/figure><\/div>\n